"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."After doing some troubleshooting, and of course, some Google'ing, I came across many people with a similar error trying to do the same thing:
"Unsupported 16-Bit ApplicationKnowing that the software vendor had been out of business for the past 5 or so years, it was probably not worth trying to track him down to ask if he had secretly made a 64-bit version that he didn't release.
The program or feature "\??\C:\Path\To\Program.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available."
Of course, there were the standard fixes to this problem, which were:
- Install the 32-bit version of Windows 7
- Install Windows XP Mode
I continued to look for a better solution and that's when I stumbled across a thread on the ReactOS forums which said that these programs were often 64-bit compatible, it was just the installer that was 16-bit, and thus incompatible with 64-bit Windows.
So, if the file _inst32i.ex_ is in the program installation folder, we're in luck as this is an InstallShield based installer that we can get to install using the following steps:
- Make sure all of the setup files are in a writeable folder (not on a CD, for example)
- Right click on setup.exe, select "Properties", under the "Details" tab check the "File Version"
- If the File Version is 3.x, download this file. If the File Version is 5.x, download this file
- Extract the setup file from the downloaded ZIP to your program setup directory, overwrite if necessary
- Execute the setup file we just extracted and it should launch the installer
That was all - the program installed without any problems and life was great. The thread post I linked contains alternative instructions for other types of installers which I don't believe are completely relevant to Windows x64, but if you're still having problems feel free to take a look and let me know how you made out.